Paste your tracking number
Opens the carrier trace on 17TRACK in a new tab. The same number is in your shipping confirmation email.
Where is my order?
Your set is made for you first (5–7 business days), so there is no tracking number during that time. The moment the carrier scans your parcel we email you the tracking link.
Before you worry
- No movement for a few days is normal while a parcel moves between countries or waits for its next scan.
- "Label created" means the parcel is booked; the first real scan can take 2–3 days.
- Nothing for 7 days: email us with your order number and we will chase the carrier for you.
Still stuck?
Email support@lunarabedding.com or call (307) 223-5678 (Mon–Sat, 9am–5pm Mountain Time). We reply within one business day.